Returns & Exchanges
At Kite, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Pack Your Items
Place the original items with all tags attached into the shipping bag or box, ensuring the package is securely sealed.
Drop Off and Track
Drop your package at any authorized carrier location and track your return status through the link sent to your inbox.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing